Sale prices are given in Pound Sterling including VAT, regardless of shipping. The latter , if they exist, are always paid by the customer and are billed at the time of validation of the order, as a supplement to selected products.
Gcube LTD (hereinafter Gcube ) reserves the right to change prices without notice, but is committed to applying the rates in force , as indicated on the site at the time of the order. Any refunds are always made by Gcube by bank transfer or via Paypal.
SHIPPING AND DELIVERY
What happens to your order after you have purchased on Gcube:
A) Day 0 ( receipt of order )
The back office evades orders received before 3 p.m ; otherwise are shipped the next day. The same applies for orders received on Saturday , Sunday or a public holiday : they will be processed on the first working day following the order.
if the merchandise is available , the order is processed according to the method of payment , and in particular:
- If the method of payment is CREDIT CARD, PAYPAL order is processed the same day;
- If the method of payment is BANK TRANSFER , the order is processed at the time of display of the inflow of the order
on the accounts of the company GCUBE Ltd.
The order is sent to our warehouse within 6 p.m. ;
The very next day , the Courier Freight retires before 18.00 the merchandise in our stores , to which we have sent DDT ( Transport Document ) containing the location and the notes included in the order (eg appointment for delivery) .
B) Day 1 ( Courier Freight Forwarder )
C) Day 2 ( Assignment Tracking number)
The day after the withdrawal, the Courier Freight assigns the number of the shipment tracking number and brings out the goods. Our back office fits inside the restricted area of the customer the tracking number, allowing him to follow in real time on the website of the Courier the status and estimated time of delivery .
D) Day 3 ( delivery of goods )
The product will be delivered to the address indicated in the order confirmation, and the cost of shipping is calculated based on the weight of the items ordered. if you are not at home, the courier will come back again another time.
The delivery of products may vary in consideration of the item ordered by the customer (eg . Whether the asset is available ) and the method of delivery chosen by himself. The times quoted for delivery are indicative only and are in no way binding on Gcube. Using the transport courier, delivery is expected in a time ranging from 1 to 5 working days from the time of order, if the product is available.
The invoice is entered at the time of shipment inside a clear plastic bag that is attached to the outside of the box. The client may , however, request a copy at email: email@example.com.
The invoice must be stored carefully, representing the valid document for the product warranty.
THE INVOICE YOU WILL RECEIVE WILL BE IN EUROS.
Any refund shall be made by Gcube in the following ways: by bank transfer if the customer has paid by bank transfer and / or cash, by credit card if the customer paid by credit card or via paypal if the customer has paid with Paypal. The refund will be made no later than 14 working days.
Gcube, in order to ensure proper service to its customers , ensure the receipt and acceptance of purchase orders until 15:00 from Monday to Friday, orders received after this time, as well as those received on Saturday, Sunday or other public holiday, will be considered received on the first business day following the order.
Any reductions in working hours and / or service interruptions sales at particular times of year (eg summer months ) which could lead to a lengthening of delivery times will be properly highlighted when you order, and it will be the discretion of the customer or not to proceed with the confirmation of the same by the deadlines indicated.
Upon delivery of the goods the customer is required to check:
• the number of packages delivered is as specified in the transport document
• the packaging is intact and not altered even in the closing strip.
If you believe that the item is faulty, please don't accept the delivered goods and then contact us.
For every order of delivery the customer is required to specify at least one contact telephone number to enable the courier to contact him in case of trouble in the delivery , if delivery is not successful end for reasons not attributable to Gcube or courier for more for 5 consecutive days , the order will be deemed canceled and the customer will be charged the cost of housing as quantified by the courier.
All products sold by Gcube are covered by the manufacturer's standard warranty and 24 months warranty for defects, pursuant to Legislative Decree 24/02 . To use the warranty, the Customer must keep the invoice (or shipping document) the receipt via e- mail in PDF format . The manufacturer's standard warranty is provided in the manner described in the documentation included in the packaging of the product. It specifies that the 24-month warranty is for private consumption (a person who buys goods for purposes not related to his professional activity, or making a purchase without indicating in the order form a reference to VAT ) . If, following intervention by an Authorized Service Center, the defect is not covered by the manufacturer's standard warranty , the customer will be charged for any costs of verification and restoration required by authorized , as well as transportation costs , if supported by Gcube .
The Gcube guarantee that the products sold are free from defects and packaging are intact , not damaged or tampered with. In case of a defect, damage or tampering , please notify us within seven days, by sending a registered letter
In any case, with regard to the products deteriorated or damaged due to improper packaging , the customer can exercise the right of withdrawal in the manner and within the time specified , or may require assistance for replacement of the product.
The products offered for sale are guaranteed by their manufacturers in accordance with law .
The Gcube provides its distributor to guarantee compliance with the law and is not liable for damage caused by improper use of the products purchased and the incompatibility of the same with allergies, diseases, or other physical conditions of the customer.
The Gcube also ensures that all the products offered for sale comply with Italian and European Union ( EU) that apply to them .
It specifies that Gcube can not be held responsible in any way for the work of service centers about the products any delays in repairs and / or replacements if any , and / or non-recognition by the authorized service center of the defect operation as provided for by Legislative Decree no. 24/2002 , and / or any other hypothesis considered prejudicial to the customer , are due solely to the policies of the manufacturer.
In cases where the application of safeguards providing for the return of the product, the product must be returned by the Customer in its original packaging, complete in all its parts ( including packaging and any documentation and accessory equipment , consumables intact, manuals, cables , etc ...) to limit damage to the original package, we recommend, when possible, to enter into a second box should be avoided in all cases the attachment of labels or tape directly on the original product packaging .
Will be rejected to the sender, with costs against him, all shipments of products:
• Not including packaging , accessories and manuals ;
• Received with outer packaging unsuitable or inadequate and therefore damaged during the transport, the warranty does not cover damage due to not use the original packaging and protective outer packaging of adequate security is not authorized by the service center.
Conventionally, the customer is not entitled to damages or compensation as well as any contractual or tort liability for direct or indirect damages to persons and / or property.
24 MONTHS WARRANTY
The guarantee of 24 months in accordance with Decree 24 / 02 applies to products that present a lack of conformity, provided it is used correctly, in accordance with its intended use and as provided in the technical documentation . This guarantee is for private consumption (a person who buys goods for purposes not related to his professional activity, or making a purchase without indicating in the order form a reference to VAT ).
In case of lack of conformity, Gcube ltd. the restoration of conformity by repair / replacement or reduction of the price , until the termination of the contract.
The customer must send the goods at the Gcube Srl c / o Gargiulo & Spa Maiello - Nola Interporto Lot A1/A6 - 80035 Nola (NA) . In the event that , for whatever reason , were not able to make your customer a product warranty (repaired or replaced) , Gcube Ltd. may proceed at its own discretion to refund the entire amount paid or to replace it with a product of equal or superior characteristics . If , following intervention by an Authorized Service Center, the defect does not result in a lack of conformity in accordance with Decree 24 / 02, the customer will be charged for any costs of verification and restoration required by authorized, and the transportation costs if incurred by Gcube Ltd.
Upon receipt of the package , you must check that the packaging is intact and the courier did not cut and / or tampered with. Otherwise , it is likely that the package is opened during shipment and that the content has been stolen.
If you accept a package tampered with, and if it is not selected insurance at the time of purchase , there is no possibility of making a claim.
To which we say: before you accept the package , you need to check the integrity of the same . In case of suspicion of tampering or neck missing , you can accept the goods subject if the courier offers this possibility. We inform you that according to Legislative Decree No. 22/5/1999 . 185 , the goods travel at the risk of the recipient, so if the goods are not insured , the Gcube not responsible for any theft or damage.
Here for completeness of information an extract of the decree law that regulates this topic :
EXTRACT OF LEGISLATIVE DECREE No. 22/5/1999 . 185 CONTRACTS ON REMOTE " The buy-sell transactions are governed by these Conditions of Sale as current Italian law . Supplier shall make shipments to the customer by express couriers selected and the goods are in port with costs and risks of transport to full load of the Customer. Such costs and other expenses related to transport between and / or shipment of the products are calculated and detailed in the order confirmation and invoice. upon receipt of the goods at home , the Customer must check the integrity of packages . in case of discrepancies and / or differences, the customer refuse the package subject to forfeiture to enforce their rights in this regard . "
RIGHT OF WITHDRAWAL
Gcube recognizes the right of withdrawal :
Pursuant to art. 5 DL 185/1999, if the customer is a consumer (ie a person who buys goods for purposes not related to his professional activity, or does not indicate the purchase order form to Gcube a reference to VAT ) has the right to withdraw from the purchase contract for any reason, without explanation and without penalty.
Customer is required to notify within 14 working days from the date of the date of delivery of the goods by registered A / R in advance by phone or e -mail to the following addresses:
Postal address: Gcube Srl c / o Gargiulo & Spa Maiello - Nola Interporto Lot A1/A6 80035 Nola (NA)
In addition to the intention to exercise the right of withdrawal is essential to indicate the same communication details of a bank account or post office to make the re-crediting of the amount due ( CIN code, ABI , CAB Code , Account number , account holder ).
For proper recognition of the right of withdrawal, state that:
• The product must be returned by the Customer in its original packaging , complete in all its parts ( including packaging and any documentation and accessory equipment , consumables intact, manuals, cables , etc ...) to limit damage to the original packaging , recommend, when possible, to put in a second box should be avoided in all cases the attachment of labels or tape directly on the original packaging of the product;
• The product must be returned on time and in the manner described above to the address that will be reported by the Gcube
• The costs of delivery are always paid by the customer.
Gcube reserves control over the goods returned to assess any damages not caused by transport.
The reimbursement covers all sums paid for the price of the product to the exclusion of transport costs and bank charges may be incurred by the customer, and will be made no later than 14 days after receipt of the letter of withdrawal order (see reimbursement) . In the case where the user chooses to replace the product , the cost of sending the new product will be borne by him.
Custom products, as provided for by Legislative Decree 206/2005, can not benefit from the right of withdrawal.
USING THE SITE AND RESPONSIBILITIES
The customer / user logs in and uses the services offered by the site at their own discretion and responsibility. Gcube shall in no event be liable for any direct or indirect damages ( financial losses , financial , economic ) that may be suffered by users or third parties as a result of the connection to the site, and / or inability to access , and / or good or bad performance .
In particular Gcube is not responsible for any damage that may be caused by the presence of inaccurate or content errors , slow or interrupt the transmission of data , loss , disappearance or alteration of data , viruses, whatever their origin , the intrusion of a third party and , in general, the use of or inability to use the site .
Gcube can not be held responsible in the event of a partial or total loss of data in your information systems, the customer / user is encouraged to always keep its own safeguard the data sent . The processed images will be deleted from their systems within 15 days after the order .
In case of loss or damage to the media containing the data, Gcube will be replacement of the media with a product of equivalent quality virgin. The customer / user is solely responsible for communications and data uploading to the site made by himself .
The indication of links to other sites is done as a convenience to the customer / user . Gcube can not in any circumstances act as guarantor for the content of those sites and can not in any way be held liable in the event of a complaint or direct or indirect damage caused to a user or to third parties , the content of such sites.
The contract of sale between the customer and Gcube is concluded in Italy and governed by Italian law. For the solution of civil and criminal litigation arising from the conclusion of this contract of sale at a distance , if the customer is a consumer, the territorial competence is that of the reference hole of his town of residence in all other cases, the local jurisdiction is exclusively that of the Court of Naples.
CONTRACT OF SALE
Gcube accept orders for delivery to be made exclusively on the Italian territory .
Following the conclusion of the purchase process , and once shipped the goods on the Gcube shall issue an invoice, which will be sent by e- mail to the art. 14 of Presidential Decree 445 /00 and dl 52/2004 and all other rules regarding .
The aforementioned Gcube fits the bill only data supplied by the customer, already at the time of the order, stating that no changes will be permitted after the issuance of the invoice itself.
The customer can purchase only the products, such as electronic catalog on the website www.g - cube.it existing at the time of order . The Gcube in this regard stated that the images and technical data , without exception and / or excepted, accompanying the product displayed by the client should not be considered complete and comprehensive features , it may therefore be different in size, color and or other accessories.
The customer declares to be aware that the word " available " in the product displayed is indicative only , if we consider the real possibility of multiple purchases that can be made simultaneously by multiple users and / or customers. It follows that the Gcube reserves the possibility , once received the order , to check the actual availability of the goods ordered and if necessary, failing that, to promptly notify the non-acceptance of the order sent to the causal meant just now .
For all the matters communicated and accepted by the client, no responsibility can be attributed to various reasons and / or reason, to Gcube
The correct order is confirmed by Gcube by reply e -mail, sent only to the email address notified by the customer. This confirmation message will resurface all the data entered by the customer agrees to verify the correctness and communicate , not later than 2 days . thereafter, any corrections. Only after the Gcube verified the actual availability of the property as well as the accuracy of customer data send by e -mail the final acceptance of the contract , which by this time should only be considered completed and signed by the parties for all purposes of the law.
By placing the order on the website www.g - cube.it the customer declares to have read the conditions of sale, terms of payment as well as proposals for the entire purchase process and also declares to accept them without reservation and have received exhaustive information about it. Moreover, with express reference to Articles . 3:04 Legislative Decree 185/89 you will receive , by e-mail , all the information needed to identify the seller and the customer shall , at its expense , to keep together with the e - mail of acceptance of the contract.
In the event that the customer should make , for legitimate reasons , products purchased , will arrange for shipment in good time and only at the Gcube Srl c / o Gargiulo & Spa Maiello - Nola Interporto Lot A1/A6 - 80035 Nola (NA).
The personal information requested under the order are collected and processed in order to meet the expressed demands of the customer and will not under any circumstances and no license to third parties. Gcube. guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code referred to in Legislative Decree 196 dated 30.06.03.
Holder of the data processing is Gcube LTD - Via dei Fiorentini, 21 - Naples - 80100